Well-timed moments of silence will enhance the experience for everyone in the room.

So, when it comes to your business writing, whether it is notes in a CRM, or seemingly benign report that you assume will never again see the light of day, don’t ever forget that every piece of business writing has

But regardless of the kind of persuasive argument you might be trying to make, there are a a few universal truths we all need to keep in mind. If we want to make our most persuasive argument, we need to do a few things…

And today, I want to offer a bit of encouragement and share three ways I personally get grounded anytime I am learning something new and working to implement it into my life:

Keeping your energy level up all the time is hard. We all get tired. We all get frustrated. We all get sick of our work/colleagues/friends/selves. And when we are any of these things,

We hear many of our senior executive clients say, over and over, that their Gen Z employees are lacking certain critical communication skills that are required for business success. We get asked all the time to help bridge this gap,

There are a few questions we frequently hear from our workshop participants. And perhaps the most vexing is the question of detail: how much do I need, where do I put it, how much is too much?

The best communicators carry around different lenses in their metaphorical camera bag, and depending on the situation will bring out a different lens.

In our communication workshops, we work with clients from many countries, across several continents, and of course, in varying age groups, from just-out-of-college Gen Z’ers to Millennials to Gen X’ers to late Baby-Boomers.

I recently re-read a great article that discussed the four behaviors most responsible for killing relationships at home. The article quoted John Gottman, author of The Seven Principles That Make Marriage Work. And Gottman was quoted in M

Do you want to be an effective communicator? Be more memorable? Do you want people to follow your lead, support your idea, or buy your product or service? Of course you do.

Great stories and great storytelling are what will stand out among your clients and colleagues, and will make your communication more memorable and more effective. So what goes into great storytelling? Here are five key ideas:

How do you prepare for that big sales call, or that important meeting with your boss? If you prepare at all (not trying to insult you, but a shocking number of people still try to “wing it”), and if you are like most people we meet, then you

In so many organizations, we see discussions around problem solving go wrong. In order for an organization to be effective at solving problems, there has to be a framework of questions that will lead towards full alignment on the issue. Once we have that alignment, then we can have a serious conversation around legitimate solutions.

In a recent workshop, one participant asked a series of questions about how broad the application of the content we were teaching in the course actually was. I answered in a very “Latimer way,” by saying that

That little voice inside your head, the one that tells you aren’t good enough… do you know that voice? Do you ever hear that voice telling you to question your own value or qualifications? Do you ever hear that voice whispering sour questions to you? I hear that voice, and I am sure most of you do

We have shared many past posts here on the need and importance of clarity and brevity in your communications. Clarity and brevity are often the price of admission to be heard in the 21st century — table stakes — the cost to simply be able to play in the big leagues and have people listen to you. But

There are two ways we can get people to do what we want or need them to do: because we have influence over them, or because we have authority over them. We can have influence without authority, and we can have authority without influence.

Leaders, mentors and people with positions of authority have enormous power in many, many ways. But today our topic is not about the power to make decisions, or set rules or regulations, or run the P&L. No… today our topic is the power to impact the way people around that leader see themselves. Because the

Engaging your audience during a virtual meeting is really hard, they say. And most people we work with are desperate for ways to create more engagement with their audience… because it feels next to impossible to create it.