Great communication does not just happen. It requires thought, preparation, practice… and it requires a philosophy. There are many philosophies out there in the 21st century business world. But here is what works for us

My colleagues and I at The Latimer Group talk about this all the time… the power of persuasion is the most important skill one can have in our

One of the questions I get asked all the time is, “How can I be less nervous when I stand up to present?” Here are a few things that will help build your confidence, the first two of which will not surprise you in any way.

I heard from a business leader not long ago, someone I have done some business with, but who is also a friend. And what started as a quick “hey, how are you” conversation, turned into

But regardless of the kind of persuasive argument you might be trying to make, there are a a few universal truths we all need to keep in mind. If we want to make our most persuasive argument, we need to do a few things…

… is not the absence of conflict. The sign of a great team is the ability to resolve conflict, in a respectful and productive way. Of all the

So imagine this… Imagine if you were known as someone who always gets to the point… Who doesn’t waste time… Who makes complicated things easier to understand…

During work discussions with our colleagues — when we are debating issues and making choices about things like strategy, policy or design — many (perhaps most) conversations come down to the following choice: Which is more

So this really happened to me back in May of 2022… I was getting ready to run a virtual coaching session from my office at Latimer headquarters. The session was due to start in about five minutes. And I ran to our learning studio to grab my glasses. As I walk past our printers around the corner from our studio, I hear the sound of a steady

Have you ever sat through a meeting, listening to someone who just rambles on and on and on? Brutal, isn’t it?

Communicating through conflict doesn’t have to be that hard. It can be… but it doesn’t have to be. And the key is your mindset during the conflict. What are you

Clients of The Latimer Group have heard me say, many times, that the hardest thing for any organizational leader to do is to change the way his or her people actually behave

Without clear and thoughtful leadership, organizations risk losing the competitive advantage AI offers in creating effective and persuasive communication. AI enhances, but cannot replace, judgment, clarity, presence, or persuasion—and the same tools and practices that have long helped us strengthen communication also help in using AI to its full capabilities. So how

One of the best ways to communicate in a powerful way is through the use of story. And one of the best story telling techniques we know is called “Problem→Solution.” We use it and teach it all the time.

Most people think of their communication as a tangible and clear output: words on the page, images and messages on a slide, words coming out of the mouth. And there is truth in that belief.

It’s a common occurrence in the business world. You prepare for a meeting or presentation, expecting that you will be able to speak for a certain length of time… only to find out that you will be allotted much less time than you planned for.

Have you ever led a meeting, handed out the slide deck, began discussing the topic and while still on slide 1 or 2, most of your audience has already flipped to the last slide?

In our workshops, we talk all the time about making things simple. The simple answer wins the day most of the time. In a world that is increasingly fast-paced, time-starved, and overloaded with information, the person who can

Your audience will only remember a small percentage of what you say. Some studies suggest it will be less than 20%. Fact. Other studies suggest that the average adult attention span is now about 8 seconds. Bummer. So what do you do about it?

When we map out what a possible future state looks like, we discuss three levels of communication success, each with specific skills that can be mapped. Here is a quick primer on how to think about your own skills: