You can tell a lot about an organization by the way it behaves. The things that an organization says it cares about matter, of course. But what matters more is whether the organization’s actual behaviors match up with its communication.

Does your message stand out? Do you make it easy for your audience to remember what you say? Does your message make an impact on the mind of your listener? You need to care about this, because

Before developing a message, we first identify the outcome we are trying to achieve. What problem are we trying to solve? Only then do we determine the message and persuasive point of view. Yet when it comes to workplace technology,

The short answer is, “Yes, absolutely.” The slightly longer answer is, “Yes, but you have to work at it.” Some will have to…

Who Are You? It is a simple question that often baffles us. Many of us have spent years in the world of work and leadership, yet no one has ever stopped us to actually answer it.

Great communication does not just happen. It requires thought, preparation, practice… and it requires a philosophy. There are many philosophies out there in the 21st century business world. But here is what works for us

My colleagues and I at The Latimer Group talk about this all the time… the power of persuasion is the most important skill one can have in our

One of the questions I get asked all the time is, “How can I be less nervous when I stand up to present?” Here are a few things that will help build your confidence, the first two of which will not surprise you in any way.

But regardless of the kind of persuasive argument you might be trying to make, there are a a few universal truths we all need to keep in mind. If we want to make our most persuasive argument, we need to do a few things…

One of the best ways to communicate in a powerful way is through the use of story. And one of the best story telling techniques we know is called “Problem→Solution.” We use it and teach it all the time.

Most people think of their communication as a tangible and clear output: words on the page, images and messages on a slide, words coming out of the mouth. And there is truth in that belief.

It’s a common occurrence in the business world. You prepare for a meeting or presentation, expecting that you will be able to speak for a certain length of time… only to find out that you will be allotted much less time than you planned for.

In our workshops, we talk all the time about making things simple. The simple answer wins the day most of the time. In a world that is increasingly fast-paced, time-starved, and overloaded with information, the person who can

Have you ever listened to that person who says something like “um” over and over and over? After a while, all you hear are the “ums.” How about the person who says

We write constantly in this blog about all the different elements of good communication… clear messaging, effective visuals or slides, powerful presence and delivery, speaking with the “executive voice“…

Anyone who has ever worked with The Latimer Group, or read or listened to any of our content, will easily recall one of the primary tenets of our work – great communication requires that you understand who you are speaking to. We discuss this constantly — anyone who

Have you ever, um, listened, um, to someone who, um, has a distracting pattern to the way they, um, speak?

Therefore, the most valuable person in most meetings today is not the person with all the details. The most valuable person today is the person who can

One of the most frequent debates that comes up in our workshops and coaching is this: “Sometimes I am not asking for anything, so there is no persuasion. Sometimes, it IS just an update.” And The Latimer Group’s standard reply to that question is

How often do you sit in a meeting, or on a conference call, or listen to a presentation, and feel disengaged within the first two to three minutes? Yep… me too. It usually takes speakers forever to simply