
It's a noisy world out there.
It's a noisy world out there.
Welcome to The Latimer Blog.
Twice a week, The Latimer Group’s experienced facilitators deliver clear, succinct, and actionable lessons about business communication to tens of thousands of readers worldwide. These are real-world observations from our team, underpinned by working with over 25,000 participants since 2000.
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Credibility is ALWAYS a Silent Ask
One of the most frequent debates that comes up in our workshops and coaching is this: “Sometimes I am not asking for anything, so there is no persuasion. Sometimes, it IS just an update.” And The Latimer Group’s standard reply to that question is
Capture Attention with a More Powerful Open
How often do you sit in a meeting, or on a conference call, or listen to a presentation, and feel disengaged within the first two to three minutes? Yep… me too. It usually takes speakers forever to simply
The Most Important Professional “Credential”
This is a blog about communication and leadership, and how to make ourselves more persuasive, and how to increase our presence and expand our credibility. And all of those things are vastly more powerful if we simply remember to…
Critical Mindset Shift: Be More Than a Messenger
We need to be thinking about doing more than just delivering information from point A to point B. Sharing or delivering information is fine. Providing our colleagues with a status update is important. But it is not nearly enough.
How to Recognize and Manage “Listening Bias”
We all have bias, whether we will admit it to ourselves or not. And if we are not careful, and if we don’t manage our bias, then that bias may get in the way of real business progress.
Emotion is Your Friend
There is one element that is consistently required for successful and persuasive communication…. creating an emotional connection.
Be Ready to Argue BOTH Sides
The best preparation involves getting fully immersed in what the other side/person/group is going to say, and to try to see their point of view.
Make Yourself Essential
Do you want to be seen as “essential” by your manager, leader or executive? I will assume for a moment that your answer is “yes.” So let’s talk about what that will require.
Make a Complete Persuasive Argument
But regardless of the kind of persuasive argument you might be trying to make, there are a a few universal truths we all need to keep in mind. If we want to make our most persuasive argument, we need to do a few things…
Manage Your Detail, Always
There are a few questions we frequently hear from our workshop participants. And perhaps the most vexing is the question of detail: how much do I need, where do I put it, how much is too much?
We Need More Than Clarity and Brevity
We have shared many past posts here on the need and importance of clarity and brevity in your communications. Clarity and brevity are often the price of admission to be heard in the 21st century — table stakes — the cost to simply be able to play in the big leagues and have people listen to you. But
Three Keys to Creating Better Audience Engagement
Engaging your audience during a virtual meeting is really hard, they say. And most people we work with are desperate for ways to create more engagement with their audience… because it feels next to impossible to create it.
Persuasion is Not a Jedi Mind Trick
I recently had a conversation with a person I am coaching, and he recounted a story to me. He recently had led a really hard meeting with colleagues, where he made a presentation on a challenging, divisive topic.
How to Compete and Be Heard in a Noisy Business World
Communication clarity is really hard in the 21st century… a mantra I have recited over and over in this space. It’s hard because of the noise, the competition for mind share, and shrinking attention spans. But often the best way to combat difficulty and noise is to
Finding Your Executive Voice
We just finished an intensive workshop, designed in multiple modules and spread out over multiple days, with one of our top clients. The topic was Executive Communication Skills, and the goal was to coach a small group of