Leaders make an impact, with every action, statement, question, reaction, facial expression… even with silence. The more senior the leader, the bigger the impact. Sometimes those impacts are

Like any business owner, I spend a lot of time thinking about our business here at The Latimer Group. And like any business owner, I always try to understand the impact we are making and the value we are providing.

Showing your audience respect has a lot of great payoffs. It makes your audience feel engaged and positive, it can enable a culture of buy-in, in which people feel committed not only to execute a plan or implement a new product but to make it succeed… and it can make you a more specific, persuasive presenter.

Frequently, one of the participants in a Latimer workshop will say something that totally grabs me. And I always will pause the workshop, write a note in my “ideas book” and then say, “That will be

At The Latimer Group, we often say, “no one leads all the time.” And today, we would like to dig into that a little bit more.

My colleagues and I at The Latimer Group talk about this all the time… the power of persuasion is the most important skill one can have in our

I heard from a business leader not long ago, someone I have done some business with, but who is also a friend. And what started as a quick “hey, how are you” conversation, turned into

So imagine this… Imagine if you were known as someone who always gets to the point… Who doesn’t waste time… Who makes complicated things easier to understand…

During work discussions with our colleagues — when we are debating issues and making choices about things like strategy, policy or design — many (perhaps most) conversations come down to the following choice: Which is more

So this really happened to me back in May of 2022… I was getting ready to run a virtual coaching session from my office at Latimer headquarters. The session was due to start in about five minutes. And I ran to our learning studio to grab my glasses. As I walk past our printers around the corner from our studio, I hear the sound of a steady

Communicating through conflict doesn’t have to be that hard. It can be… but it doesn’t have to be. And the key is your mindset during the conflict. What are you

Clients of The Latimer Group have heard me say, many times, that the hardest thing for any organizational leader to do is to change the way his or her people actually behave

There are tangible outcomes that arise from good communication skills, and those outcomes can often be measured specifically. But there is another benefit that comes from being a good communicator, one that is harder to measure, but often even more powerful.

A healthy body has oxygen flowing freely. And inside your organization, information flow is like oxygen. Organizations need information flowing freely to the right people, in the right ways, in order to drive good business results. So how do we activate that information flow? By doing THREE specific things:

I love the quiet of the early mornings. One of my favorite things to do is wake up early, pour a cup of hot coffee, sit in a rocking chair on our front porch and just

We have been having the same conversation over and over lately, with many different client companies. Many of our clients are looking closely into

Great communication requires a full toolbox of strong communication skills. And my colleagues and I can (and do) talk about such skills with our clients every day. But before we can fill up your toolbox with strong skills, we first need to lay the foundation of strong mindsets

We do an enormous amount of writing here about how to prepare well, and not waste other people’s time… especially if that person is your boss. We all know how important it is to be able to communicate well to people above you on the org chart. But let’s flip that around for a moment.

Before you start your day, take a moment and walk with me… a quick, figurative one. I know you are busy and you have a lot to do today. Just a few minutes, is all I ask.

A great leader will find a balance between her or his own priorities, and the needs of the team. A great leader will have a range of styles and behaviors from which to draw depending on the situation. Here are some of things to strive for when leading and communicating with your team