So imagine this… Imagine if you were known as someone who always gets to the point… Who doesn’t waste time… Who makes complicated things easier to understand…

During work discussions with our colleagues — when we are debating issues and making choices about things like strategy, policy or design — many (perhaps most) conversations come down to the following choice: Which is more

So this really happened to me back in May of 2022… I was getting ready to run a virtual coaching session from my office at Latimer headquarters. The session was due to start in about five minutes. And I ran to our learning studio to grab my glasses. As I walk past our printers around the corner from our studio, I hear the sound of a steady

Communicating through conflict doesn’t have to be that hard. It can be… but it doesn’t have to be. And the key is your mindset during the conflict. What are you

Clients of The Latimer Group have heard me say, many times, that the hardest thing for any organizational leader to do is to change the way his or her people actually behave

There are tangible outcomes that arise from good communication skills, and those outcomes can often be measured specifically. But there is another benefit that comes from being a good communicator, one that is harder to measure, but often even more powerful.

A healthy body has oxygen flowing freely. And inside your organization, information flow is like oxygen. Organizations need information flowing freely to the right people, in the right ways, in order to drive good business results. So how do we activate that information flow? By doing THREE specific things:

I love the quiet of the early mornings. One of my favorite things to do is wake up early, pour a cup of hot coffee, sit in a rocking chair on our front porch and just

We have been having the same conversation over and over lately, with many different client companies. Many of our clients are looking closely into

Great communication requires a full toolbox of strong communication skills. And my colleagues and I can (and do) talk about such skills with our clients every day. But before we can fill up your toolbox with strong skills, we first need to lay the foundation of strong mindsets

We do an enormous amount of writing here about how to prepare well, and not waste other people’s time… especially if that person is your boss. We all know how important it is to be able to communicate well to people above you on the org chart. But let’s flip that around for a moment.

Before you start your day, take a moment and walk with me… a quick, figurative one. I know you are busy and you have a lot to do today. Just a few minutes, is all I ask.

A great leader will find a balance between her or his own priorities, and the needs of the team. A great leader will have a range of styles and behaviors from which to draw depending on the situation. Here are some of things to strive for when leading and communicating with your team

Every organization is a dynamic organism, in a constant state of evolution… sometimes expanding, sometimes contracting, sometimes getting stronger, sometimes weaker. What an organization needs at any given moment is likely to

My colleagues and I coach people on their communication skills for a living… all day, every day, for the last 21+ years. And one of our biggest lessons learned over these last two decades is this:

People are constantly evolving. As we grow, get older, and experience new things, the sum total of who we are is constantly changing. We are not the same people we were a year ago, two years ago, ten years ago. Because every experience,

No one, and I mean NO ONE, leads ALL the time. At some point, we all need to know how to follow. And following is not a bad thing.

Your people will follow you for one of two reasons: because they want to, or because they have no choice. One of those is better than the other. How will you choose to show up?

We now live in an “information overload” environment. We have too much information, and it flows at us in overwhelming ways.

In this sort of an environment, the best organizations need to be very clear about what information is most important to their success, and then make sure that it is flowing in the healthiest ways possible.

There are lots of ways to think about persuasion. And our team always advocates an approach that is based on preparation and a thorough understanding of the audience. But there’s one fundamental and additional element that can never be forgotten.