
It's a noisy world out there.
It's a noisy world out there.
Welcome to The Latimer Blog.
Twice a week, The Latimer Group’s experienced facilitators deliver clear, succinct, and actionable lessons about business communication to tens of thousands of readers worldwide. These are real-world observations from our team, underpinned by working with over 25,000 participants since 2000.
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Bridging the Gap Between Intent and Impact
There is often a big divide between the intent of the speaker and the impact on the audience. Now, what do we do to close that potential gap?
How to Gain Competitive Advantage as a Speaker
The cool thing about being a coach, is that sometimes you can impart wisdom on your clients and other times, they impart wisdom back on you. Recently, I was the recipient of some wisdom when a…
Become a More Confident Public Speaker
The single most frequently asked question I hear regarding public speaking is this… “Dean, how can I be more confident as a speaker?” And throughout my time leading The Latimer Group, my answer has remained essentially the same:
Assess Your “Degree of Difficulty”
There are lots of ways to think about persuasion. And our team always advocates an approach that is based on preparation and a thorough understanding of the audience. But there’s one fundamental and additional element that can never be forgotten.
Silence Does Not Mean an Absence of Music
Well-timed moments of silence will enhance the experience for everyone in the room.
You Always Have An Audience
So, when it comes to your business writing, whether it is notes in a CRM, or seemingly benign report that you assume will never again see the light of day, don’t ever forget that every piece of business writing has
Make a Complete Persuasive Argument
But regardless of the kind of persuasive argument you might be trying to make, there are a a few universal truths we all need to keep in mind. If we want to make our most persuasive argument, we need to do a few things…
Overcome the Overwhelm of Learning Something New
And today, I want to offer a bit of encouragement and share three ways I personally get grounded anytime I am learning something new and working to implement it into my life:
Simple Advice: Bring Positivity, Every Day
Keeping your energy level up all the time is hard. We all get tired. We all get frustrated. We all get sick of our work/colleagues/friends/selves. And when we are any of these things,
“Changing” Gen Z Starts with Us
We hear many of our senior executive clients say, over and over, that their Gen Z employees are lacking certain critical communication skills that are required for business success. We get asked all the time to help bridge this gap,
Manage Your Detail, Always
There are a few questions we frequently hear from our workshop participants. And perhaps the most vexing is the question of detail: how much do I need, where do I put it, how much is too much?
Wide-Angle Vs. Zoom: Choose the Correct Lens for Your Communication
The best communicators carry around different lenses in their metaphorical camera bag, and depending on the situation will bring out a different lens.
Early Career Professionals: Need Approval? Be Ready with Answers to These 8 Questions
In our communication workshops, we work with clients from many countries, across several continents, and of course, in varying age groups, from just-out-of-college Gen Z’ers to Millennials to Gen X’ers to late Baby-Boomers.
The Four Horsemen of Poor Relationships
I recently re-read a great article that discussed the four behaviors most responsible for killing relationships at home. The article quoted John Gottman, author of The Seven Principles That Make Marriage Work. And Gottman was quoted in M
How to Deliver a More Memorable Message
Do you want to be an effective communicator? Be more memorable? Do you want people to follow your lead, support your idea, or buy your product or service? Of course you do.
5 Steps to Better Business Storytelling
Great stories and great storytelling are what will stand out among your clients and colleagues, and will make your communication more memorable and more effective. So what goes into great storytelling? Here are five key ideas:
Forensic Preparation for Stronger Connection
How do you prepare for that big sales call, or that important meeting with your boss? If you prepare at all (not trying to insult you, but a shocking number of people still try to “wing it”), and if you are like most people we meet, then you
4 Questions to Ask for Effective Problem Solving
In so many organizations, we see discussions around problem solving go wrong. In order for an organization to be effective at solving problems, there has to be a framework of questions that will lead towards full alignment on the issue. Once we have that alignment, then we can have a serious conversation around legitimate solutions.
5 Truths About Workplace Communication
In a recent workshop, one participant asked a series of questions about how broad the application of the content we were teaching in the course actually was. I answered in a very “Latimer way,” by saying that
How to Manage the Voice of Doubt Inside Your Head
That little voice inside your head, the one that tells you aren’t good enough… do you know that voice? Do you ever hear that voice telling you to question your own value or qualifications? Do you ever hear that voice whispering sour questions to you? I hear that voice, and I am sure most of you do