There is one element that is consistently required for successful and persuasive communication…. creating an emotional connection.

The best preparation involves getting fully immersed in what the other side/person/group is going to say, and to try to see their point of view.

Do you want to be seen as “essential” by your manager, leader or executive? I will assume for a moment that your answer is “yes.” So let’s talk about what that will require.

But regardless of the kind of persuasive argument you might be trying to make, there are a a few universal truths we all need to keep in mind. If we want to make our most persuasive argument, we need to do a few things…

There are a few questions we frequently hear from our workshop participants. And perhaps the most vexing is the question of detail: how much do I need, where do I put it, how much is too much?

We have shared many past posts here on the need and importance of clarity and brevity in your communications. Clarity and brevity are often the price of admission to be heard in the 21st century — table stakes — the cost to simply be able to play in the big leagues and have people listen to you. But

Engaging your audience during a virtual meeting is really hard, they say. And most people we work with are desperate for ways to create more engagement with their audience… because it feels next to impossible to create it.

I recently had a conversation with a person I am coaching, and he recounted a story to me. He recently had led a really hard meeting with colleagues, where he made a presentation on a challenging, divisive topic.

Communication clarity is really hard in the 21st century… a mantra I have recited over and over in this space. It’s hard because of the noise, the competition for mind share, and shrinking attention spans. But often the best way to combat difficulty and noise is to

We just finished an intensive workshop, designed in multiple modules and spread out over multiple days, with one of our top clients. The topic was Executive Communication Skills, and the goal was to coach a small group of